Shipping Policy
At Limoges Box Shop we carefully package each Limoges box to ensure it arrives in perfect condition. Below are the details of our shipping process:
1. Processing Time
- Order Processing: Orders are processed within 1-3 business days. You’ll receive a confirmation email with tracking information as soon as your order ships.
- Personalized Items: Please allow additional time for customized or personalized items, as these require special care.
2. Shipping Rates & Delivery Estimates
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Domestic Shipping (U.S.):
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
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International Shipping:
- Estimated delivery time: 7-15 business days, depending on your location.
- Additional customs or import fees may apply. These are the customer’s responsibility.
Note: Shipping rates are calculated at checkout based on your location and chosen delivery method.
3. Order Tracking
- Once your order has shipped, you’ll receive a tracking number via email. You can track your package directly through our website or via the carrier's site for updates.
4. Lost or Delayed Shipments
- While we do our best to ensure timely delivery, unforeseen delays can occasionally occur. If your package is delayed, please reach out to us at [Your Email Address], and we’ll do our best to assist.
- In the rare event that your shipment is lost, please contact us, and we’ll work to resolve the issue with the carrier.
5. Damaged Packages
- If your Limoges box arrives damaged due to shipping, please contact us within 7 days of delivery with photos of the damage and packaging. We’ll promptly arrange for a replacement or refund.
Contact Us
- For any questions regarding shipping, please feel free to reach out to our support team at limogesboxshop@gmail.com